What IT can learn from the mental health movement

The mental health industry can offer valuable insights to IT professionals. The frequent use of the phrase “this technology stuff is driving me crazy” among C-level executives highlights the need to apply a multifaceted mental health lens to IT endeavors. The text identifies similarities and differences between the mental health and technology industries, including the importance of speaking about what unsettles us about technology.

The foundation principle in both industries is crafting interventions to make things better. However, both industries struggle with determining when to involve professionals. In the mental health profession, self-diagnosing and DIY remedies have become issues, while in the IT space, paralysis by analysis can lead to rumination.

The text suggests that every worker has a “relationship” with technology, and it’s unclear whether this relationship is healthy. The author proposes the concept of technology therapy, similar to financial therapists who provide coaching and behavioral therapy for individuals struggling with money.

The article concludes by emphasizing the importance of having informed and candid discussions about our relationships with technology, recognizing that IT has become the “Big Necessity” in today’s world.

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