Here are the key takeaways:

* Investing in professional development of current employees can lead to a steady, experienced workforce.
* Cross-functional assignments for IT team members can improve job engagement and company-wide success.
* Mentoring less experienced IT team members with professionals from non-technical fields can help develop leadership skills and soft skills.
* Employee satisfaction and retention rates have increased due to these kinds of activities, while training and recruitment costs have fallen.
* A reskilling program introduced by BT has improved diversity and boosted retention rates in the cyber security sector.
* The program aimed to retrain candidates from non-technical backgrounds, with a focus on diversity and inclusion.